Policies, Terms and Conditions:
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Eclipse CCTV., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Credit Cards
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Eclipse CCTV is not responsible for the operation of, or content located on or throughout any such site.
Multiple Product Orders
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Eclipse CCTV reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Other Conditions
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Eclipse CCTV reserves the right to make changes to this site and these conditions at any time.
Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Privacy
We keep your personal information private and secure. When you make a purchase from Eclipse CCTV, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Eclipse CCTV is not responsible for the actions of third parties.
Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
Shipping Policy
Shipping Time -- Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Shopping Cart Help
This online store is powered by Shift4shop shopping cart software. The Shift4Shop ecommerce solution provides the means to power this Eclipse CCTV but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of Eclipse CCTV and has no direct ties to Shift4shop as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.
Consent for SMS Communications
We only send SMS communications to individuals who have provided explicit consent. Consent is obtained in the following ways:
Website Opt-In: You may opt-in by completing the SMS opt-in form on our website.
Initiating Contact: By texting us first, you consent to receive SMS communications in response to your inquiry.
How We Use Your Information
Your information is used for the following purposes:
To provide and manage our services.
To send SMS messages, emails, or other communications you have consented to receive.
To respond to inquiries or customer service requests.
To improve our services, website functionality, and user experience.
To comply with legal obligations or enforce our terms and policies.
Communications
By providing your phone number and explicitly consenting, you agree to receive SMS communications from us. These messages may include updates, promotions, or other relevant information.
Opt-Out: You may opt-out of SMS communications at any time by replying STOP to any SMS message or contacting us at +1-954-929-3646.
Message Rates: Standard message and data rates may apply.
Frequency: You’ll receive up to 4 msgs/month, though additional messages may be sent for new transactions or account updates.
What Personal Data do we collect
In order to provide our services to you, we will ask you to provide necessary Personal Data that is required to provide those services. If you do not provide your Personal Data, we may not be able to provide you with our products or services.
Information You Voluntarily Provide Us
Account or Profile Data: When you register an account with us, we may collect your name and contact details, such as your email address, phone number, user name, and login credentials. During your interaction with our Products, we may further collect your nickname, profile picture, country code, language preference or time zone information into your account.
Feedback: When using feedback and suggestion features in our Products, we will collect your email address, mobile phone number and your feedback content to address your problems and solve device failures on a timely basis.
Information based on additional functions: In order to offer you with more convenient and higher-quality Services with optimized user experiences, we may collect and use certain information if you consent to use additional functions in the App. Please note, if you do not provide such information, you may continue to use basic Services of the App and connected Smart Devices, but certain features based on these additional functions may not be available. These additional functions may include:
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Full name, email address, phone number, and mailing address.
Consent Records: Documentation of your explicit consent to receive SMS messages or other communications.
Technical Information: IP address, browser type, device type, and usage data collected through cookies or similar technologies.
Transactional Information: Records of purchases or interactions with our services.
2. Consent for SMS Communications
We only send SMS communications to individuals who have provided explicit consent. Consent is obtained in the following ways:
Website Opt-In: You may opt-in by completing the SMS opt-in form on our website.
Initiating Contact: By texting us first, you consent to receive SMS communications in response to your inquiry.
3. How We Use Your Information
Your information is used for the following purposes:
To provide and manage our services.
To send SMS messages, emails, or other communications you have consented to receive.
To respond to inquiries or customer service requests.
To improve our services, website functionality, and user experience.
To comply with legal obligations or enforce our terms and policies.
4. SMS Communications
By providing your phone number and explicitly consenting, you agree to receive SMS communications from us. These messages may include updates, promotions, or other relevant information.
Opt-Out: You may opt-out of SMS communications at any time by replying STOP to any SMS message or contacting us at +1-954-929-3646.
Message Rates: Standard message and data rates may apply.
Frequency: You’ll receive up to 4 msgs/month, though additional messages may be sent for new transactions or account updates.
5. Information Sharing and Disclosure
We do not sell your personal information. However, we may share your information in the following scenarios:
With service providers who assist in delivering our services (e.g., SMS platforms, payment processors).
As required by law or in response to legal requests.
To protect our rights, property, or safety, or that of others.
In connection with a business transfer, such as a merger or sale of assets.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. We retain SMS consent records for as long as you are subscribed and for six months thereafter.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request access to the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal information.
Opt-Out: Opt-out of marketing communications, including SMS messages.
To exercise these rights, contact us at +1-954-929-3646.
Taxes
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Eclipse CCTV holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Eclipse CCTV shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Eclipse CCTV shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Eclipse CCTV will issue a refund to your card in the amount of the incorrect price
